Bug reports are one of the most powerful tools that we rely on to improve our product and make sure that you receive the best tool possible! There are ways to decrease the turnaround time on us fixing the issue, which is why we created this little article to discuss screenshots and video recordings.
Screen Recorder Recommendations
Loom
Ability to record your whole desktop and all browsers
Share videos publicly or privately
Free version
Cleanshot
Licenses can be purchased here: Cleanshot
$29 for 1 license
Only supported for Mac
Can take gifs, videos, and screeenshots
Screenshot Tips and Tricks
iOS
Open the Settings app
Choose Control Center
Select
Customize ControlsTap the + button next to Screen Recording to add it to the
IncludesectionOpen Control Center
Tap the screen recording icon to begin recording
To stop a recording just open Control Center and tap the screen recording icon
Android:
Download AZ Screen Recorder from the Google Play Store
Open the app
Allow it to display over other apps by following the prompt
Start a screen recording by tapping the small icon on your screen.
Stop a recording by opening your AZ notifications and selecting
Stop!
Screenshot Shortcuts
Android
Hold the power and volume down button at the same time for a brief second to save a screenshot!
iOS
Hold the home and power button down button at the same time for a brief second to save a screenshot!
Windows
COPY full-screen screenshot to the clipboard: PrtScn
SAVE full-screen screenshot: Windows Key + PrtScn
COPY screenshot of single window: Alt + PrtScn
SAVE screenshot of a single window: Windows Key + Alt + PrtScn
Mac
SAVE fullscreen screenshot: Command + Shift + 3
SAVE screenshot of a single window: Command + Shift + 4
SAVE screenshot of selection: Command + Shift + 4
Ubuntu
Full-screen screenshot: PrtScn
Screenshot of the current window: Alt + PrtScn
Screenshot of selection: Shift + PrtScn
Now you're set to create some amazing bug reports, although we hope you won't ever need to!