Have an idea for improving FixyTrade or some feedback you want to share? We use public Canny boards to capture ideas for new features and suggestions for improving current features!

Our team takes every post, comment, and vote into consideration as we add new features and improvements to FixyTrade.

Share feedback on FixyTrade

You can submit a feature request using the Feedback Center. You'll need to sign in to Canny to create new posts, vote, and comment on our feedback boards. We'll link your Canny profile with yourFixyTrade account automatically.

To access the Feedback Center:

  1. In the lower-left corner of your account, click Support.

  2. Click Go under Feedback column.

Types of feedback boards

There are several feedback boards we use to keep posts organized:

Canny board type

Description

Feature Request

Vote on improvements to the features available in FixyTrade, or suggest new ones.

Bugs

Report a bug.

Integrations

Suggest a broker or platform we should integrate with FixyTrade.

After you create or interact with a post, you'll receive status updates via email as the feature request moves through our product development workflow. Our team also posts comments in Canny asking for more information or sharing updates. You are always notified by email if mentioned in a post.

In the spirit of transparency, we can't guarantee that every request will make it into FixyTrade, but we take your feedback to heart and keep your votes and comments in mind!

FAQ

Frequently asked questions about feedback and Canny:

Q: How do I share an improvement idea with FixyTrade?

A: First, search our Canny boards to see if there is an existing feature request.

  1. Navigate to https://feedback.fixytrade.com/

  2. Find the middle feedback board GIVE FEEDBACK, then Feature Request.

  3. In the upper-right corner, search for keywords and phrases related to the request.

If you find a similar request, vote for it and add a comment explaining your suggestion.

If you can't find a similar post, you can create a new one by filling out the details in the Submit a Feature Request section. We recommend using screenshots and screen recordings to share as many details as possible.

Q: Can I contribute to an existing Canny post?

A: You can add your vote to a post to show you agree with the idea. To vote, click the up arrow next to any post. Our team reads every Canny post regardless of the number of votes.

Q: How can I report a bug?

A: Report bugs to our Technical Support team using this form.

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